About This Item
- Design Specs
- Order Process
- Option Details
- Care and Use
Big Check Design Help
Don't have a print ready file and can't figure out the Design Online Program? We're here to help you! Fill out the form, upload your logo and add this to your cart with your Big Check Purchase and place the order. We will do the work from there.
Process adds about 4-5 hours to your order processing time. Typically you will get a proof in about 4-5 business hours after placing the order
- 1 time design set up of 1 big check design according your specs
- Design saved in your account for future use
- Digital proof before printing
PLEASE NOTE: This is a basic design package using our design online templates, images and fonts and does not cover editing logos or images, you will need to provide us with a high resolution or vector logo/image when placing the order. In some situations, we can make "simple" adjustments, however, this will incur additional design time fees.
Where will my designs be saved?
We will set up and save your design(s) in your account with the email you used to place the order with. If you don't have an account, please create one before checking out so we know where to save the account. If you don't have an account and place the order your customer service rep will direct you to go make one before we start the designing and it could further delay your order processing.
Have Multiple Checks?
Will they all be the same design/information?
Yes: Since all the checks will be the same design/information you will only need the Design Help Package one time.
- Add the total qty checks to your cart
- Fill out the design help form and add to cart
- Place the order.
No: The design package includes 1 check set up and if each check will have a different design or information you will need to add the Design Help Package to your cart for each check.
- Add the total qty checks to your cart
- Fill out the design help form and add to cart, repeat for each check
- Place the order.
Do you need more than a basic set up check?
In this case your design idea or concept will need to be reviewed by our team to make sure we are able to accommodate the design set up in house. If we can do it, design time is billed at $125 hour, if we are unable to do it in house we will recommend you to a freelance graphic designer. Contact our team with your idea.
How to find a good logo to use
How do we find good artwork for printing, especially for large format type printing? The short answer is you are going to either try and find “Vector” files, or images with a high “dpi” (dots per inch)
Looking for Vector files - Look in these file extensions:
- .EPS (Best chance, may not be visible to you without graphics software, but we can see them)
Vector files are scalable, meaning they are made of lines (like fonts on your computer), they can scale to any size without getting fuzzy, making them the ideal art for all printing. Vector files are generally in files with the .EPS extension and can also be in .PDF and .SVG files. Vector files cannot be in .JPG, .PNG, .PSD, .BMP files.
While these are the best file formats to find vector art, they can also just have a .JPG in them, but it is the best bet to find good vector art, so it is worth a try.
No Vector art? Next best file is high resolution .jpg or other “dot based” images. These will have extensions such as:
- .JPG (best chance for good resolution files)
- .GIF (these are usually for low res website usage and rarely work for printing)
Dot based images are made up of dots like a photo, these dots are finite in the image and are spread out as it enlarges, so the more dots we have in the image the larger we can enlarge it.
A quick way to find the highest resolution .JPG look for the size of the file in ”Details” on your folder of images. It should show you “Size” as a column when turned on. The bigger the number in size the better chance it will be good artwork. Anything over 75k has a chance of being good but grab the largest one you can find. We can never have too many dots in an image.
If you place your order and approve of the proof by 2pm EST it will ship out same day, shipping time is extra
First: Pick the size check and material of your choice, simply add it to your cart (skip the design online program)
Second: Add the Design Package Set up to your cart
Third: Proceed to check out to place your order
Order is placed: We will email you an order confirmation and your customer representative will be in touch during normal business hours.
Here's the next steps
Design Set up
One of our knowledgeable customer service reps will set up your design in our design online program. The design will be saved to your online Big Check Store account. You can access the design at anytime and re-use it for re-orders.
Our graphics department will send you a proof via email. At that time our team will address any issues they see such as low resolution logos. You'll have an opportunity to make any changes if needed.
All proofs will need to be approved by you before printing
Once approved the order will move to production where printing will start
When printing is complete your order will be boxed up and prepared for shipping
Your order will be picked up by FedEx at the end of the business day. We ship Monday - Friday, with the exception of holidays.
When your order is scanned in by Fedex you will receive an email from us with the tracking and expected delivery date.
If you have any questions, we are available:
Monday - Friday, with the exception of holidays
8:30am - 5pm EST
Big Check Templates Available
Background Images Available
How long will it take before I get my proof?
Typically you will receive a proof within 44-5 hours during normal business hours of Monday - Friday 8:30am - 5pm EST, with the exception of holidays.
When will my order ship out?
We can print and ship orders same business day if the proof is approved by 2pm EST, if the proof is approved after 2pm EST it will most likely ship out the next business days. Shipping time is extra and varies depending on where it's shipping to, we do offer rush shipping in the check out.
I need to order multiple checks with the design service. What do I do?
You will need to add the total qty of checks to your cart. If all the checks have different information on each you will need to fill out the Design Help form and add it to your cart for each check. Keep in mind the Design Help fee is for 1 check and if you have more than one then you'll have to purchase the Design Help for each check.
Can I use a different font than what you offer?
Unfortunately, we only have access to the fonts inside the Design Online program and we are not able to add other fonts. It's best to choose a font that is close to what you want.
Can I use someone else’s logo on my Check?
We don't recommend using someone else's logo on your check unless you have permission to use it. As long as you have permission we can print it, if you don't have permission then you could land yourself in hot water with copy right infringement lawsuit. It's always best to research if the logo is free to use or if you need permission.
I have changes on my design after I placed the order. How can I update the design and get a new proof?
No worries, go ahead and "Reject" the proof you received from our graphics team. Let them know you'll be making some changes. As long as you saved the design in your account then you'll log into your account, make the changes in your saved design and then re-save. After you are satisfied with the changes and saved the design, let our graphics team or your customer rep know that you saved the changes. Our team will grab the updated artwork and send you a new proof. You can find more detailed instructions on our "Editing Your Design" direction page.
Feel free to use our live chat box on the bottom right of the page during our normal business hours of 8:30 am – 5 pm EST, Monday – Friday. You can also shoot us an email at firstname.lastname@example.org or give us a call at 800-319-8184