Questions?
What is the difference of Economy board and PVC Checks?
Economy board and PVC are both great rigid materials, however, they are different. The economy board is a corrugated plastic which has small flutes going through the center of the board. It's the same material as a yard sign, it's light weight with small ridges on the surface of the board. The PVC board is a solid pvc plastic, it is also light weight but has a smooth surface, perfect for printing.
How long does it take to print my Big Check?
We can print and ship all our big checks same day as long as the order is placed and proof is approved by 2pm EST. If you have larger quantities, it may extend production time to about 1-2 business days depending on the total quantity of checks. If you have a large number of checks you need to order please contact our customer service team for a custom production quote.
How many does it take for shipping?
Ground shipping can vary depending on where the Big Check is shipping to and can range from 1- 6 business days. Check out our FedEx Ground Transit Times Map. If you need your Big Check quickly we also offer rush shipping options in the check out.
How big is a Big check?
Each check has the size in the product name. In order to accommodate the box sizing and FedEx rates, the final size of the check can be slightly different and will be in the design specs of each product. Although we say the size it's still hard to really imagine how large a Big Check really is until you see it. Check out our Customer Photo Gallery to get a better idea of how large these checks are.
Do you print foam board checks?
We don't print our larger Big Checks on foam boards because in our experience foam boards tend to damage really easily during shipping. We offer Economy or PVC board checks because they are more durable and typically won't be damaged during shipping. The only size we offer in foam boards is the 16x32 since, this board is smaller it is less likely to damage during shipping.
My check was damaged during shipping. What do I do?
We pack all of our Big Checks as secure as possible to hopefully avoid any damage during the harsh shipping conditions, however, sometimes packages still become damaged. No worries, when you receive the damaged package, don't throw it out. We are going to need a number of photos of the damaged box and check for FedEx. Reach out to your customer service rep, they will start the process of filing a damage claim on your behalf and they will also provide you with the list of images we will need. We will also print and ship out a new check as quickly as possible.
Can I use someone else’s logo on my Check?
We don't recommend using someone else's logo on your check unless you have permission to use it. As long as you have permission we can print it, if you don't have permission then you could land yourself in hot water with copy right infringement lawsuit. It's always best to research if the logo is free to use or if you need permission.
Can I ship my Big Check to a hotel?
Yes, we can ship your Big Check to any address you provide, excluding PO Boxes. We recommend contacting the hotel prior to placing your order to make sure there are no special requirements to receive a package at their hotel. Some hotels have special labels or information that have to be on the box otherwise they'll refuse it.
I need to order multiple checks but they all need to be shipped to different addresses. What do I do?
Great, simply design your check and add all of them to your cart. Once you are finished add the checks to your cart, you can proceed to the checkout. While in the check out you'll have the option to check out with multiple addresses.
I have changes on my design after I placed the order. How can I update the design and get a new proof?
No worries, go ahead and "Reject" the proof you received from our graphics team. Let them know you'll be making some changes. As long as you saved the design in your account then you'll log into your account, make the changes in your saved design and then re-save. After you are satisfied with the changes and saved the design, let our graphics team or your customer rep know that you saved the changes. Our team will grab the updated artwork and send you a new proof. You can find more detailed instructions on our "Editing Your Design" direction page.
Can I cash this check at a bank?
If you put a real routing number on this check, as well as a legal signature, then it can be taken to a bank and they should be able to cash the check. Since the purpose of this check is to get publicity while making a donation, we recommend you present a regular check along with the large check so you are not broadcasting your routing numbers. We have also seen our large checks be used as funny gifts to friends, gifts for loved ones, wedding anniversaries, graduations, and birthdays.
The Presentation
This check is typically used for 1–4 person presentation. Remember to use highly lit places to make sure everybody's face can be seen in the photo. If you will be sending your picture into the newspaper or an online blog, then be sure to include a caption that they can use including people's names (if given permission) and a reason for the giving of the check.
Other Questions?
Feel free to use our live chat box on the bottom right of the page during our normal business hours of 8:30 am – 5 pm EST, Monday – Friday. You can also shoot us an email at info@bigcheckstore.com or give us a call at 800-319-8184
